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Privacy policy

Your privacy is important to use. We only collect whatever data is necessary to deliver our service, and we do not share it with third parties.

Our contact details

Name: OSSA Communications LTD
Address: 231 Shoreditch High St, London, E1 6PJ, England
E-mail: hello@ossaplatform.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Email address
  • Phone numbers
  • Physical addresses
  • Identification documents (IDs, Trade licenses, etc.)
  • Company information (name, location, description, products and services, logo, colors, customer reviews and any other publicly shared data)
  • Briefing information (target audience, advertising objectives, advertising budgets)
  • Social network connections/access tokens (API connections to your social media accounts)
  • Ads and content
  • Ad and content performance data

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Employment
  • Subscription
  • To provide you with notifications about specific events/activities
  • To provide you with OSSA Communication’s services (getting strategy recommendations, content creation, and media plans)
  • To serve your ads on social networks and other digital publishers

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Social networks and digital advertising publishers in order to serve/publish your ads on those platforms

We use the information that you have given us in order to run our business and offer digital advertising services including record keeping, content creation, strategy recommendation, ad serving, performance reporting, performance optimization, machine learning, and research.

We may share this information with any legal organisations as required, any 3rd parties publishing your data, and any third parties required to provide you with the required services (please note that all parties working directly with us and receiving data will be under strict NDAs).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting hello@ossaplatform.com
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a vital interest.
  5. We need it to perform a public task.
  6. We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep all the information provided for an unlimited period for our records or for machine learning purposes. We will then dispose your information by permanently deleting digital files and destroying physical ones.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@ossaplatform.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@ossaplatform.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk